Shipping policy
At Devaasya, we are dedicated to delivering your divine selections with care, speed, and transparency. Whether you're ordering a god idol, home décor, or pooja essential, we ensure a smooth and reliable shipping experience across India and internationally.
🚚 Fast & Reliable Shipping
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All orders are dispatched within 24 hours, excluding Sundays and public holidays.
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Orders placed before 2:00 PM IST are usually shipped on the same day.
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After dispatch, you’ll receive a tracking link via email and SMS to monitor your delivery in real time.
📍 Estimated Delivery Time
| Location | Delivery Time |
|---|---|
| Metro Cities | 1–3 working days |
| Tier 2 & 3 Cities | 3–5 working days |
| Remote/Rural Areas | 5–7 working days |
| International Orders | 7–21 working days (varies by country) |
⏳ Note: Delivery time may vary slightly during festive seasons, sales, or unforeseen circumstances.
💸 Shipping Charges
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India: We offer free shipping on all prepaid and COD orders.
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International: Shipping is calculated at checkout based on destination and product weight.
🛑 Order Cancellations
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Orders cannot be cancelled once they are dispatched.
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If you refuse a COD (Cash on Delivery) order upon delivery, we may restrict COD access for future purchases.
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In the case of prepaid order refusals, a 10% restocking and handling fee may be deducted before processing the refund.
✏️ Shipping Address Changes
Need to update your shipping details?
If your order hasn’t been shipped yet, you can change your address by contacting our team immediately through:
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WhatsApp chat
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Email at support@devaasya.com
📦 Track Your Order
Track your package anytime using our official tracking portal:
🔗 Track Order
📋 Delivery & Packaging Guidelines
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Ensure your delivery address and contact number are accurate at checkout.
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If your package appears damaged or tampered with, please refuse the delivery and notify us immediately.
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Returns caused by incorrect addresses, repeated failed deliveries, or non-acceptance may not be eligible for a full refund.
📞 Need Help?
For shipping-related queries, feel free to contact our support team:
📧 Email: support@devaasya.com
📲 WhatsApp Support: Click Here (Available during business hours)